Returns & Exchange Policy
DENFiT Returns & Exchange Policy
We want you to love your DENFiT purchase. If you are not completely satisfied, you can return or exchange within 6 days of delivery.
Eligibility
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Items must be returned in original condition: unworn, unwashed, with tags attached.
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Return must include all packaging and any free gifts.
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Made To Measure or personalized items are non-returnable unless damaged or faulty.
How to return
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Email: denfitreturns@gmail.com with your order number and reason for return.
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Our team will issue a return authorization and label (if applicable).
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Pack items securely and ship using the provided label or your chosen carrier.
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Once we receive and inspect the return, we’ll process your refund or send the exchange.
Refund timeline
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Refunds are processed within 5–7 business days after we receive the returned items.
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If paid by card, allow your bank 3–7 days to post the refund.
Exchange
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To exchange for a different size, request an exchange in your return form. Exchanges are processed once original items are returned.
Return shipping costs
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Returns due to change of mind: customer pays shipping.
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Returns for faulty or incorrect items: DENFiT covers return shipping.
Contact for returns: denfitreturns@gmail.com